Most people tend to leave reviews when they they feel wronged, or if they had a terrible experience, and they want to tell the world about it. The majority of people happy with their service simply move on with their lives. While it’s great your law firm is successful, it’s a massively missed opportunity to showcase how great your attorneys really are! If you want to be a 5-star law firm, you just have to ask. Reaching out to clients – in the right way, at the right time – can help grow your review count and improve your overall rating.